Legal and Privacy

Introduction

In the course of its business, Atelier BONNAFOUS EI (hereinafter ‘we’, ‘us’ or ‘the microentrepreneur’), as a microentrepreneur, is required to collect and process information, some of which is referred to as ‘personal data’. We attach great importance to respecting the privacy and protecting the personal data of our customers, prospective customers and users of our website atelier-bonnafous.fr (hereinafter ‘the site’).

The purpose of this privacy policy is to provide you with clear, simple and comprehensive information on how we collect, use, store and protect your personal data.

 

Data controller

The data controller is Nathalie BONNAFOUS, micro entrepreneur registered under the SIRET number 91809648800013, domiciled at 3bis avenue de la Casse 31830 Plaisance du Touch. You can contact us at any time for any question relating to the protection of your personal data at the following address: atelier.bonnafous@gmail.com.

Data collection

We collect the following data as part of our interactions with you:

Identification data: surname, first name, postal address, e-mail address, telephone number.

Transaction data: information relating to orders and payments.

Browsing data: cookies, IP address, connection and browsing data on our site.

We collect this data via contact forms, order forms, emails and when browsing our site (via cookies).

Data processing purposes

Your personal data is collected and processed for the following purposes:

• Management of orders and customer relations: processing of orders, deliveries, invoicing and after-sales service.
• Managing communications: responding to requests via contact forms or e-mail.
• Improving our services and the site: analysis of visits and use of the site.
• Compliance with legal obligations: storage of invoices, management of requests for rights relating to personal data.

Legal basis for processing

The processing of your personal data is based on the following legal grounds:

• Performance of a contract: processing is necessary for the performance of a contract to which you are a party, in particular for the management of your orders.
• Consent: for certain processing operations, we obtain your prior consent, for example for the sending of newsletters or the use of certain cookies.
• Legal obligation: processing is necessary to comply with a legal obligation to which we are subject.

Recipients of data

The personal data collected is intended for the exclusive use of Atelier BONNAFOUS EI and is under no circumstances sold, rented or shared with third parties, with the exception of the following cases:

Sub-contractors and service providers: as part of the performance of services on behalf of the microentrepreneur (e.g. transporters, payment services).

Legal obligations: in the event of a request from a public authority or in application of a legal obligation.

Data retention period

Personal data is kept only as long as is necessary for the operations for which it was collected, in accordance with the legal requirements in force:

• Order management data: retained for 10 years, for accounting purposes.
• Contact data: retained for 3 years after the last contact.
• Cookies: cookies are kept for a maximum of 13 months after they are first deposited.

Your rights

In accordance with the RGPD, you have the following rights:

• Right of access: you have the right to request access to the personal data we hold about you.
• Right of rectification: you may request rectification of your data if it is inaccurate or incomplete.
• Right to erasure: you may request the erasure of your personal data to the extent permitted by law.
• Right to restrict processing: you have the right to request that the processing of your personal data be restricted in certain cases.
• Right to object: you may object to certain types of processing, in particular those relating to direct marketing.
• Right to portability: you may request the return of your personal data in a structured, commonly used and machine-readable format.

To exercise your rights, please contact us at the following address: atelier.bonnafous@gmail.com.

Data security

We implement all appropriate technical and organisational measures to guarantee a level of security appropriate to the risk, in order to protect your personal data against any destruction, loss, alteration, disclosure or unauthorised access.

Cookies

We use cookies to improve your user experience on our site. Cookies are small text files stored on your device when you browse the site. You can manage your cookie preferences via your browser.

Changes to the privacy policy

We reserve the right to change this privacy policy at any time. Any changes will be posted on this page. We encourage you to check our privacy policy regularly to stay informed of any updates.

Contact

If you have any questions about this privacy policy or wish to exercise your rights, you can contact us at atelier.bonnafous@gmail.com.